Revision [596]

This is an old revision of MagiskHelpBugs made by didgeridoohan on 2019-02-23 16:23:35.


Asking for help/reporting bugs

Asking for help

If you can't fix the problem yourself, start by looking in the support thread where you might find that someone else have had this problem as well. Search for your device and/or problem. If you can't find anything (it's a big thread), search again. If you still can’t find anything, provide as much information as possible (in the support thread). For example:

Reporting a bug

When reporting a bug, make sure you have the latest Canary bleeding edge debug build installed on your device. Otherwise any bug you're reporting may already be fixed upstream. It will also have much more detailed logging enabled (see below).


Relevant logs include:

Verbose logging
When reporting about issues and bugs, it's useful to have more verbose logging. To get the most information possible, make sure to install the Canary bleeding edge debug build. It has debug logging active and will show much more useful information. The log is then saved just as the normal Magisk log, described above. When reporting about Magisk bugs, it is required to use the Canary bleeding edge debug build and the verbose logging.

The Magisk log is empty

If your Magisk log is empty, it's likely that you have Android logging disabled. Try enabling it.

Could also mean it's fully somehow. Try grabbing a logcat and see what happens (see above).

If you're here because MagiskHide, SafetyNet, Google Pay, etc, isn't working. This is why... Android logging need to be enabled for MagiskHide to work (also see "Requirements").

It might also be that your kernel/ROM wipes the /cache directory during boot, thus removing the log. See here for details.
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